To report a highways emergency that poses an immediate danger to the public, please call either:

• Cambridgeshire Highways on 0345 045 5212 (during office hours – 8am to 6pm Monday to Friday and 9am to 1pm on Saturdays)
• Police on 101

If the highways emergency is on a trunk road, please call Highways England on 0300 123 5000 or the police on 101. The trunk roads in Cambridgeshire are the M11, A1, A11, A14, A47 and A428.

When you call, we will need to know:

• A description of the emergency (size or extent of problem, when it happened and the current situation)
• The location (eg outside house number, road name, town name, or a road number and description)
• Your name and telephone number so we can contact you if we need more information

Please keep safe when reporting a highways emergency. Do not put yourself at risk to gather information.

Examples of highways emergencies / faults that may pose a danger to the public include:

• Manholes or grates that are missing
• Traffic signalled junctions or crossing, all lights out, damaged street lights, traffic signals, lit bollards and lit signs where wires are exposed
• Debris, including mud, stones or oil on the road
• Fallen tree or branch blocking part or all the road or path
• Extensive flooding resulting in road being impassable
• Large dead animals – eg cattle / deer / horse causing obstruction
• Overhead cables fallen across the highway
• Potholes – only deep potholes on busy A roads and main distributor roads that cause a danger to the public will be treated as an emergency
• Road signs, safety fences, guardrails and other street furniture damaged so they are a direct danger or obstruction to the travelling public, for example if it’s bent into the path of vehicles
• Structure collapse – eg bridge / culvert / wall / fences / scaffold / hoarding

If you don’t think the highways fault is dangerous, please report it online using our Highways Reporting Tool. Reports made online are assessed by a Local Highways Officer within 10 working days.

Find more information at https://www.cambridgeshire.gov.uk/residents/travel-roads-and-parking/roads-and-pathways/roadworks-and-faults/report-a-highways-emergency

A Message from South Cambridgeshire District Council: 

Catch up green bin collections – Saturday 19 and 26 February

We wanted to write to you with an update on green bin collections, to let you know that we will return over the next two Saturdays to collect green bins that were not emptied during weeks commencing 7 and 14 February (resulting from staff shortages).

If all the green bins in your street were not emptied during the weeks of 7 and 14 February, please put it out for collection on Saturday 19 February and Saturday 26 February. Please put the green bin out on both Saturdays, until it is emptied. 

For residents that had a missed green bin where the rest of the street was emptied, we will not be returning to these individual properties as we are still not returning for any individual missed green bins.

For more information, go to www.scambs.gov.uk/bins